Return & Refund Policy
At Betabay, customer satisfaction is our priority.
If you are not completely satisfied with your purchase, you may request a return or refund within 30 days of receiving your order.
To initiate a return or refund request, please contact us at:
Please include your order number and a brief description of the issue.
Return Conditions:
- The item must be returned in its original condition.
- The item must not show signs of misuse or intentional damage.
- All original packaging and accessories must be included.
Once the returned item is received and inspected, we will process the refund or replacement as applicable.
If you receive a damaged, defective, or incorrect item, please contact us immediately so we can resolve the issue promptly.
Contact: